Four jobs Viki takes off your desk.
These are the four jobs with the biggest return for a DSP. Each one is money back or hours your office gets back.
$1,971 found on one month’s fleet invoice.
Amazon paid for 6 vans. 8 ran. Viki writes the dispute.
Fleet invoice disputesOctober fleet invoiceExample with illustrative numbers
WeekVans paidVans ranUnpaid van-days
Oct 1 to 76814
Oct 8 to 146814
Oct 15 to 21677
Oct 22 to 316820
55 van-days × $35.84$1,971
Dispute draftReady
PeriodOct 1 to Oct 31
Operated, not paid55 van-days
Amount$1,971
EvidenceRoute assignments, DVIC records
Review and sendVans that ranViki counts the vans that ran from your route assignments and DVIC records.
What you are owedUnpaid van-days priced at your invoice rate.
Dispute, draftedViki writes the dispute with dates, vans and evidence. You review and send.
- 1Vans that ranViki counts the vans that ran from your route assignments and DVIC records.
- 2What you are owedUnpaid van-days priced at your invoice rate.
- 3Dispute, draftedViki writes the dispute with dates, vans and evidence. You review and send.
Select a number to see what it does.
Secure thousands more in bonuses.
Know your tier mid-week. Fix what’s holding it back.
Matched Amazon’s published delivery-quality metrics within 0.01 points in testing.
Scorecard updates and coaching
Week 44 projected tier
Fantastic
91.42
Day 4 of 7 · updated 5:00 a.m.
Delivery quality
Delivery completion rate99.4%On target
Photo on delivery98.1%On target
Contact compliance94.0%Below target
Delivery success behaviors512 DPMOWatch
Holding you back
Contact compliance is 1.0 point below Fantastic Plus. 6 drivers account for 71% of misses.
View drivers
Projected tierViki projects this week’s tier from your data so far, updated each morning.
The metric holding you backMetrics below target are flagged with the gap to the next tier.
Who to coachSee which drivers move the number. Viki calls them with the coaching.
- 1Projected tierViki projects this week’s tier from your data so far, updated each morning.
- 2The metric holding you backMetrics below target are flagged with the gap to the next tier.
- 3Who to coachSee which drivers move the number. Viki calls them with the coaching.
Select a number to see what it does.
Cut safety infractions 30%.
Every speeding alert gets a coaching call. You don’t make it.
Speeding alertsDriverTimeSpeedStatus
Devon Shaw10:1439 in 35Coached by Viki
Ana Ruiz11:0233 in 30Coached by Viki
Lee Tran11:4740 in 35Sent to you
Kim Osei12:2029 in 25Calling
Marcus Hill13:0548 in 45Coached by Viki
Sam Ortiz13:3140 in 35Coached by Viki
Alerts from Netradyne · today
Viki called Devon Shaw10:15 a.m. · 1:12The alertNetradyne flags the event. Viki sees it with the speed, the zone and the street.
Viki makes the callViki calls the driver, walks through the alert and records the response.
Repeats come to youA driver with a repeat alert is sent to you with the call history attached.
- 1The alertNetradyne flags the event. Viki sees it with the speed, the zone and the street.
- 2Viki makes the callViki calls the driver, walks through the alert and records the response.
- 3Repeats come to youA driver with a repeat alert is sent to you with the call history attached.
Select a number to see what it does.
$3,751 saved
in one pay period.
in one pay period.
Catch payroll errors before they’re paid.
TimesheetsPay period Oct 26 to Nov 14 issues before payroll closes
DriverInOutHoursCheck
Ana Ruiz6:4817:029.7OK
Devon Shaw6:5118:1410.9Out 1:12 after route endReview
Lee Tran7:0216:409.6Missed meal breakReview
Kim Osei6:4516:589.7OK
Marcus Hill7:0517:5110.3Over 10 hoursReview
Sam Ortiz6:58——No clock-outReview
Flagged punchPunches that don’t match the route or break rules are flagged.
Before payroll closesThe count of open issues, visible before you submit payroll.
Fix in placeCorrect or approve each entry without leaving the screen.
- 1Flagged punchPunches that don’t match the route or break rules are flagged.
- 2Before payroll closesThe count of open issues, visible before you submit payroll.
- 3Fix in placeCorrect or approve each entry without leaving the screen.
Select a number to see what it does.
Five stories, thousands saved.
"It was crazy for me to think that we would have an AI agent calling my driver. She knew what my driver needed to do. She knew what was going on."
Felipe Gonzalez
Founder, Salvador Logistics
“On average, we’re saving $1,000 per pay period on things Viki caught.”
Shane Williams
Owner, Shandy Holdings
"I think the biggest win is that time, getting that time back, because now we can focus on more important things."
Jose Olaizola
Founder, Sogo Logistics
"I don't have 70 people to answer if 70 people call. So Vicki can handle 70 calls at one time."
Victor Whitelock
Owner, Veterans Delivery
“We’ve been able to replace 80 hours a week, and move those people to other spots.”
Keenan & Dawn Moore
Owners, Your Express Solutions
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